Full life cycle implementation from making initial contacts with business owners to implementing long term support models, including design, development, configuration, testing, content management, and change management.
- Salesforce.com CRM and PRM (customer relationship management, partner portal, and iPhone / mobile access)
- Multi-source data integration, multi-language, multi-currency, localization of legal, cultural, and business process requirements
- SAP order management including complexities of materials, shipment logistics, financial processes, and the supply chain considerations
- Marketing content and distribution (brand information, go to market model, merchandise, TV commercials, out of home, banners, posters, layered graphic files)
- Engagement and communication of IT standard processes based on the ITIL and CoBIT frameworks for worldwide operations.