Ms. Thomas offers expert management & technical services for any-sized initiative.
30 years technology & leadership experience. 14 years consulting experience.

Providing expertise in:

· Project/program management
· Change management
· Vendor management
· Strategic planning
· Outsourcing
· Software development
· Data management
· Business process design
· Global projects, emerging markets
· Mentoring software start-ups
Leadership & Creativity

· Outstanding communicator, team player & customer advocate
· Managing large-scale plans across multiple disciplines
· Right-sizing implementations for small organizations
· Unique ability to perform both the business & technical aspects of systems development
· Deep experience in complex operating models including outsourcing & globalization
Industry Expertise

· HR/payroll services
· Manufacturing (food & beverage, soft drinks, breweries, consumer packaged goods)
· Transportation (air, rail, water, truck)
· Information services, data processing & hosting
· Computer systems & cloud computing
· Call centers
· Health care
· Medical equipment & supplies

· Resort & recreation operations · Telecommunications
· Building construction & materials
· Legal services
· Mining
· Public & private entities
· Real estate rental & leasing
· Large & small-scale organizations
· Non-profits
· Start-ups

Specialties: sales & marketing, finance, accounting, supply chain, customer service, order management, manufacturing, HR/Payroll, mergers, acquisitions, divestitures, data management, business integration, business intelligence (BI), SDLC, Agile, CRM, ITIL, CMMI, PMBOK,, ERP, PeopleSoft, SQL, VBA, MS Office, SharePoint, rapid prototyping, wireframing, websites, portals, mobile, SEO, social media, blogging and more.

Client Successes

Employment Verification & Sales Compensation
Service activations & data management

Absence Management
Program Manager, change manager, and VBA programming

iPad Software for Apartment Leasing
COO for small high tech business –

Health Care
ITIL service portfolio analyst

Building materials supplier
Program manager for national iPad implementation

International, Health care and medical equipment
Global project manager -

High tech software start-up
Project manager –
Business process assessment

International, Large-scale brewing & beverage, CPG
Global technology, project and change management -, SAP

International, Gold mining
Global operating model – CMMI, ITIL

Large-scale brewing, food & beverage, CPG
Project manager for several national implementations – SAP, Teradata
Change management, manufacturing

Telecommunications and cable
Project manager - PeopleSoft

Full life cycle design and implementation of complete customer service, account management, marketing, order management, and partner portal solutions including business process, system requirements, configuration, security and specifications for custom objects.  Lead a development team that delivered a sophisticated international order management system written in Visualforce and delivered on the PRM platform.  Configured entire system for a software start-up.

Hands on design, configuration, and customization in the system including:
  • Leads
  • Accounts
  • Contacts
  • Cases and Solutions
  • Content Management
  • Partner Portal
  • Self-service Portal
  • Web integration
  • User Profiles, Groups, Roles, Security
  • Page layouts, fields, customizations
  • Reports, Dashboards, KPIs
  • Custom Objects and Labels (including double byte multilingual translations)
  • Workflow, Email Alerts, Templates
  • Mobile and Desktop Configuration
  • Chatter and social tool integration
  • Multi-language, currency, geography

International business

Engagement and establishment of several business processes and systems in Europe, Russia, United Kingdom, Mexico, Caribbean, Asia (including mainland China, Hong Kong, Japan, Indonesia and other pacific rim areas), Australia, Canada, South America, and Africa.

Full life cycle implementation from making initial contacts with business owners to implementing long term support models, including design, development, configuration, testing, content management, and change management.

  • CRM and PRM (customer relationship management, partner portal, and iPhone / mobile access)
  • Multi-source data integration, multi-language, multi-currency, localization of legal, cultural, and business process requirements
  • SAP order management including complexities of materials, shipment logistics, financial processes, and the supply chain considerations
  • Marketing content and distribution (brand information, go to market model, merchandise, TV commercials, out of home, banners, posters, layered graphic files)
  • Engagement and communication of IT standard processes based on the ITIL and CoBIT frameworks for worldwide operations.


"Margaret is one of the best project managers I have ever worked with. She has amazing leadership, collaborative and business skills that go beyond technology and cover an enterprise view. She works extremely well in all types of situations and with all types of people to accomplish the goal."

“Margaret was an important part of the success in our recent launch of As the project lead, she was always well organized and prepared for team interactions keeping us focused "on the big rocks". She was integral to managing the many challenges that go along with a global implimentation. Thank you!”

“I had the pleasure of working with Margaret on a large scale implementation. The global, 15 month project was the most rewarding in my career and my work and collaboration with Margaret, as the Project Manager, was a key element of that experience. Margaret is a talented, knowledgeable professional with excellent coaching and communication skills that I would recommend to anyone seeking a consultant who puts her heart and soul into her work.”

"Margaret was a pleasure to work with and demonstrated real skill in delivering the commercial requirements within budget and timeframes on the sales platform project we worked on together."

"Margaret brings the ideal skill set to any project... strong leadership, dedicated effort and consistent accountability. During the year-long initiative Margaret supported ... International, our team met deadlines, hit results and remained positive and focused. Margaret is a key contributor to any project she joins, and can be the needed ingredient to bring a project home."

"Margaret Thomas has my highest recommendation for any organization that requires visionary leadership and results oriented execution of their business initiatives. She is an extraordinary project manager. Margaret’s greatest strength is her ability to inspire, influence and direct a broad range of stakeholders – leaders and team members in business and technology organizations – towards a common goal. She delivers effective application of leading business practices for her clients with pragmatic and sustainable technology solutions. It was a privilege to work with Margaret on a major transformation initiative at [my company]."

"Margaret is an amazingly organized project manager. She is not afraid to jump in wherever needed. I was in awe of her ability to stay on top of our project and assist anyone who was in need.  It was a total pleasure to work for her and with her."

"Margaret’s breadth of IT experience combined with excellent project management skills, attention to detail and fantastic interpersonal skills make her a top-notch project leader."

"Margaret is one of the best PeopleSoft and overall Leads I have ever worked with in my Career."

"Margaret has excellent management, planning and communication skills, directing resources towards the successful completion of clients' requirements and objectives in large, complex IT projects."

"Margaret is an extremely capable project manager, capable of success even in complex and challenging situations."

"Margret is a deeply seasoned business and IT consultant. Very solid with ERP initiatives."

"Margaret was excellent at keeping major projects on track, on-time, and on budget even in the face of large hurdles!"

"Margaret is a great person to work with - she managed all projects well and with a great passion of detail."

"Margaret has a well-earned reputation for aligning resources with project goals. She brings structure and experience into complex IT projects. Her experience and personality make her a natural leader who can rally a team to deliver against a goal. I would recommend Margaret in many roles including project manager, trainer, tester, stakeholder manager, business owner, and more.  Her skills bridge traditional job descriptions and she makes a great addition to a team."

"Margaret is excellent at facilitating complex IT projects and getting the requirements right!"